Refund & Cancellation

Effective Date: 01/03/2025

At LLRA Landmarkliving Realty Pvt Ltd (CIN No- U41001OD2024PTC046852), we are committed to maintaining transparency, fairness, and compliance in all our real estate and construction transactions. Our Refund & Cancellation Policy applies to:

✅ Real Estate Property Transactions (Buying & Selling)
✅ Construction & Development Services
✅ Investment & Consultation Services

This policy is structured in line with the Real Estate (Regulation & Development) Act, 2016 (RERA) and specific agreements with clients.

1. Refund & Cancellation for RERA-Approved Real Estate Projects

For properties under RERA registration, the following conditions apply:

📌 Cancellation: Clients must adhere to the cancellation terms specified in the RERA Agreement.
📌 Refund Process: Any refund requests will be processed in accordance with RERA guidelines and timelines.
📌 Deductions & Charges: As per the agreement, cancellation charges (if any) will be deducted before processing the refund.

🔎 Tip: Refer to the specific project’s RERA registration number for legally binding terms related to refund and cancellation.

2. Refund & Cancellation for Non-RERA Properties

For properties not registered under RERA, the following terms apply:

📍 Before Booking: Refund and cancellation terms will be mutually agreed upon and documented before finalizing the transaction.
📍 After Booking: Once the property is booked, cancellation requests will be processed strictly as per the Agreement to Sell or other legally binding documents.

3. Refund & Cancellation for Construction Services

If you have engaged us for construction, interior design, or site development, the following policy applies:

🏗️ Project Cancellation:

  • Cancellation requests must be submitted before project initiation.
  • Refunds will be subject to deductions for project planning, architectural designs, and material procurement costs already incurred.

💰 Refunds & Adjustments:

  • Partial refunds may be applicable depending on the stage of work completed.
  • If cancellation occurs after construction has started, the amount already spent will be non-refundable.

4. Refund & Cancellation for Investment & Consultation Services

For investment advisory, project feasibility, and consultation services, the following applies:

💼 Service Cancellation: Clients can cancel the service before the scheduled consultation or within the mutually agreed timeframe.
💳 Refund Eligibility:

  • If the cancellation is made within 24 hours of payment, a full refund may be processed.
  • If work has commenced (e.g., site visits, project planning), a partial refund will be provided based on service utilization.

5. Refund Processing Time & Mode

🔹 Approved refunds will be processed within 15-30 working days from the date of approval.
🔹 Refunds will be credited to the original payment method (Bank Transfer/UPI/Cheque) used during the transaction.

6. Important Notes

⚠️ All refunds are subject to deductions as per agreement terms and applicable taxes.
⚠️ Cancellation policies may vary for different projects or services, so clients are advised to carefully review their agreements.

For any refund or cancellation requests, please contact:

📧 Email: connect@landmarkliving.in
📞 Phone: +91 94 37 18 25 26.